Senior Manager, Innovation & Ventures

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Information Technology Innovation & Ventures

The Senior Manager of Innovation & Venture at a bank is responsible for identifying, evaluating, and leveraging emerging technologies to enhance business growth, customer experience, and operational efficiency of the bank. This role requires strong collaboration with internal stakeholders, fintech partners, regulators, and external innovation ecosystems to implement cutting-edge solutions aligned with HASE’s digital transformation strategy. The role holder will be responsible for developing and executing the bank’s fintech and innovation strategy, managing an innovation portfolio, and fostering a culture of experimentation and innovation including the commercialization aspects keep up to trend with new technologies such as agentic AI with cost reduction as a key performance indicator.

We are currently seeking a high caliber professional to join our department as Senior Manager, Innovation & Ventures

Principal responsibilities

• Successful commercialization of Artificial Intelligence by working closely with both the business and IT and be able to successfully measure cost savings.
• Develop and drive a bold, future-ready innovation strategies that support Hang Seng’s business goals, including revenue growth, cost optimization and enhanced digital competitiveness. Garner supports from business stakeholders, including C-level executives and business heads.
• Build and maintain strong relationships with external stakeholders, including fintech companies, venture capital firms, technology providers, industry experts, and academic institutions to explore co-development opportunities.
• Engage with internal stakeholders (business unit, IT, risk, compliance, etc.) to align innovation efforts and promote FinTech adoption bank wide.
• Act as a key liaison with regulators to ensure that emerging technology initiatives comply with evolving regulatory framework while driving fintech innovation in the banking sector.
• Act as the go-to expert on fintech, emerging technology and digital disruption, providing insights and guidance to senior management and business units

Requirements

• Knowledgeable and experienced in the implementation of Artificial Intelligence.
• Excellent project management and organizational skills.
• Strong ability to influence and drive change within the organization.
• Experience in team building and mentoring.
• Ability to develop and implement innovative strategies that align with business goals.
• Experience in market analysis and identifying opportunities for growth.
• Fluent English and Chinese in written and verbal communication skills, analytical, problem-solving, organizational, lateral thinking, and interpersonal skills.
• Strong problem-solving skills and adaptability.
• Passion for technology and innovation.

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