Published 1 year ago

(Senior) Manager, Credit Control

Bank Of China (Hong Kong) Limited

Job Description

Responsibilities:- Assist to formulate outsourcing and collection management strategies

  • Processes optimization and increase productivity
  • Executing asset recovery and debt restructuring strategies
  • Formulate, track, evaluate and fine-tune the asset recovery strategies
  • Handling customer complaints, including investigations and submitting report
  • Performs other duties as assigned

    Requirements: - Degree holder, preferable in Business Administration /Economics or related disciplines

  • At least 8 years' experience in credit / financial analysis, preferably with debt collection experience
  • Knowledge of credit card products and relevant regulatory requirements
  • Accurate analytical ability
  • Able to work independently
  • Good communication skills, organizational, planning, negotiation and coordination skills
  • Mastering market dynamics and regulatory requirements
  • Good command of both verbal and written English and Chinese, with fluency in Putonghua an advantage
  • Experience in data analysis using Microsoft Excel, SAS
  • Proficient in spoken & written Chinese (including Mandarin) & English, and be competent in MS Office applications

Job Particulars

Job source
eFinancialCareers
Job reference
20801734
Date published
12 Apr 2024
Job keywords
Retail Banking, Call Centers and Customer Service, Branch and Retail Services, Loans & credit
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