Job Description
Main Responsibilities
- Act as one of the application support team members to provide 1st /2nd line application support to user groups: Operations, Compliance, Finance, Risk Management and Middle Office teams
- Responsible for the resolution of application and system issues that arise in the post trade area.
- Manages Service Requests, Incident Management, Problem Management and Change Management.
- Manages incident troubleshooting, resolution and reporting when required
- Works with user departments for requirement gathering on BAU enhancement or project work
- Produces business/system requirement document and functional specification
- Manages vendor on support and system enhancements
Job Requirements
- University graduate with minimum 3 years working experience in investment banking environment
- Experience in supporting back-office settlement system.
- Handson experience in Linux and SQL
- Production Support experience in an Investment Bank preferably in the Back Office area
- Able to handle system implementation, deployment and production release processes
- Good command of English and documentation skills
If you are interested, please send your resume in word format to Cherry on /span></span><span><span>Cherry.Fan@Sanderson-ikas.hk</span with Application Support (BO) in the title.
iKas International (Asia) Limited is providing recruitment services for this role.
Recruitment Licence Number: 56984
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Job Particulars
Job source
eFinancialCareers
Job reference
20903147
Date published
11 Apr 2024
Job keywords
Technology, System Administration Support, FX & Money Markets, Trading
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