Job Description
Job Requirements
- Handle customer enquiries, from incoming call, outbound call and email, on various banking products and transactions
- Support transaction confirmation by quoting FX and Money Market rate
- Assist daily banking transactions related to loan, deposit, FX, Money Market and Remittance
- Manage customer feedback/complaints in a professional manner to make sure that the highest standard of service is provided to customers at all times.
- Ensure a smooth delivery of transactions by working with Relationship Managers and Back Office staff
Job Requirement
- University graduates with strong academics
- Minimum 1+ year of corporate banking front line experience with strong skills on directly communicating with clients
- Strong knowledge on banking products, particularly in Money Market and FX
- Excellent proficiency in English, Cantonese and Mandarin.
If you believe you have the relevant skill and experience and is interested in this position, kindly get in touch with Joanna Wong with your CV and contact details via or call +852 36535470 to engage in a confidential discussion.
Job Particulars
Job source
eFinancialCareers
Job reference
20871106
Date published
09 Apr 2024
Job keywords
Corporate Banking, Relationship Management, Operations, Client services, Loan servicing
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