1 年前发布

Loan Fulfilment Call Agent

Fusion Bank Limited

职位描述

***該崗位由第三方聘請***

工作職責

透過電話聯絡並協助客戶進行貸款申請及跟進申請流程:

  • 提醒並協助客戶在APP完成貸款申請的操作;
  • 提醒並協助客戶補充貸款申請證明文件(包括但不限於地址證明文件、收入證明文件、身份證明文件、其他證明文件等);清晰並準確地指導客戶操作及提交符合標準的文件;
  • 提醒並促成客戶接受已審批通過的貸款;解答客戶的問題並根據客戶需求介紹貸款產品資料及相關優惠(包括利率優惠,免息優惠等);
  • 視乎實際情況,提供客戶優惠(如優惠券、現金回贈等)促成貸款;
  • 填寫簡易報表,如記錄客戶拒絕/取消原因等;
  • To arrange and consolidate customers gift redemption report and send relevant info to related party per month

職位要求

  • 3年或以上電話銷售經驗;
  • 熟悉個人貸款業務;
  • 良好溝通技巧及表達能力;
  • 良好的廣東話、英語及普通話溝通及讀寫能力。

To apply, please submit your CV with information on your 1) expected salary and 2) availability via the "Apply Now" button. Applicants who are not contacted within one month may consider their applications for the specified position unsuccessful.

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.

其他细节

职位空缺来源
eFinancialCareers
参考编号
20921153
发布日期
2024年04月15日
关键词
Retail Banking, Call Centers and Customer Service, Loans & credit, Fintech, Digital Banking
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