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1 年前发布

Client Service Team Lead (Custody)

Pure Hong Kong, EA Licence No: 12S5954

职位描述

Responsibilities

Review and ensure solid understanding of client requirements and compliance with the bank’s Service Level Agreement.
Maintain good and regular contact with clients to obtain feedback on service levels.
Ensure customer satisfaction, take ownership for solutions.
Facilitate query handling to ensure timeliness and accuracy of responses.
Ensure effective and timely client communication on areas of client impact, including Market Bulletins, questionnaires, operations queries etc

Requirements

10 years of relevant experience in Custody
Cantonese / Mandarin is mandatory
Have knowledge on CCASS, SFC Rules, SFO and HKICL
Be familiar with the market trend and new product / system development of local and foreign securities market

If you are interested in finding out more about this career opportunity, please email your resume to Wanny Soh, wannysoh@puresearch.com

申请连结：

https://www.efinancialcareers.hk/jobs-Hong_Kong-Hong_Kong-Client_Service_Team_Lead_Custody.id20673492?utm_campaign=JS_HK_ALL_JOBS&utm_source=APAC_HK_ENG&utm_medium=FEED_PART_HK_TALENT_GOV

其他细节

职位空缺来源

eFinancialCareers

参考编号

20673492

发布日期

2024年04月11日

关键词

Operations, Settlements

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