Team Head - Operation

Overview

This is a reputable foreign corporate bank and they are currently recruiting for a Team Head of Operation and Deposit. This role requires a candidate with a proven track record in driving and overseeing branch operations, including account opening and maintenance, conducting KYC processes, managing remittances, and handling cash management. The ideal candidate will have a strong background in managing these activities and ensuring compliance with relevant regulations and internal policies.

Role Responsibilities

• You will need to lead and manage branch staff to achieve business management goals including providing guidance, support, and direction to the team, setting clear objectives, and ensuring alignment with the organization's strategic vision
• You will have a strong understanding of account opening procedures, KYC requirements, due diligence processes, and AML protocols for client onboarding, managing remittances, and handling cash management.
• Analyze and address intricate issues, ensuring compliance with applicable policies and guidelines while finding appropriate solutions
• Your ability to apply critical thinking and exercise sound judgment will be essential in resolving these complex matters effectively and efficiently
• You will have complete oversight of a team, including managing personnel, conducting performance evaluations, providing coaching and guidance, and assigning daily tasks and responsibilities.

Requirements

• University graduated in Business Administration or related discipline
• At least 10 years of banking experience cover areas such as Account Opening, Client Onboarding & Data Maintenance, remittance, Clearing, and Deposit operation
• You will have experience leading operational processes or managing teams effectively
• Self-motivated, resilience, customer-centric, with good teamwork spirit.
• Excellent interpersonal, negotiation, analytical and communication skills.
• Proficiency in spoken and written English and Chinese (including Mandarin)
• Proficiency in Microsoft Office and other relevant software

If you believe you possess the relevant skills and experience and are interested in this position, please send your CV along with your contact details to Raymond Cheung. He will be happy to engage in a confidential discussion regarding this opportunity.