1 年前發布

Client Service Team Lead (Custody)

Pure Hong Kong, EA Licence No: 12S5954

職位描述

Responsibilities

  • Review and ensure solid understanding of client requirements and compliance with the bank’s Service Level Agreement.
  • Maintain good and regular contact with clients to obtain feedback on service levels.
  • Ensure customer satisfaction, take ownership for solutions.
  • Facilitate query handling to ensure timeliness and accuracy of responses.
  • Ensure effective and timely client communication on areas of client impact, including Market Bulletins, questionnaires, operations queries etc

Requirements

  • 10 years of relevant experience in Custody

  • Cantonese / Mandarin is mandatory
  • Have knowledge on CCASS, SFC Rules, SFO and HKICL
  • Be familiar with the market trend and new product / system development of local and foreign securities market

If you are interested in finding out more about this career opportunity, please email your resume to Wanny Soh, wannysoh@puresearch.com

其他細節

職位空缺來源
eFinancialCareers
參考編號
20673492
發布日期
2024年04月11日
關鍵詞
Operations, Settlements
為方便用戶,人才服務辦公室網站提供由其他網站整合的職位空缺資訊及相關連結。本網站對這些網站提供的内容不負有任何責任。