Call Center Officer, Corporate Banking

Job Requirements

Handle customer enquiries, from incoming call, outbound call and email, on various banking products and transactions
Support transaction confirmation by quoting FX and Money Market rate
Assist daily banking transactions related to loan, deposit, FX, Money Market and Remittance
Manage customer feedback/complaints in a professional manner to make sure that the highest standard of service is provided to customers at all times.
Ensure a smooth delivery of transactions by working with Relationship Managers and Back Office staff

Job Requirement

University graduates with strong academics
Minimum 1+ year of corporate banking front line experience with strong skills on directly communicating with clients
Strong knowledge on banking products, particularly in Money Market and FX
Excellent proficiency in English, Cantonese and Mandarin.

If you believe you have the relevant skill and experience and is interested in this position, kindly get in touch with Joanna Wong with your CV and contact details via or call +852 36535470 to engage in a confidential discussion.