GBM - Public, Client Onboarding & Configuration,Associate/Vice President, Hong Kong

BUSINESS UNIT OVERVIEW
Equities Client Integration is a part of Client Experience Group within Global Banking &Markets division. The team supports the onboarding of new Equities clients globally. The team works closely with our clients and internal stakeholders, which includes Sales, New Business Group, Connectivity Team, Configuration Team and Middle Office. The focus is to ensure front to back setup is in place to provide efficient and timely onboard, with optimal client experience and front to back straight through processing.
The Equities Client Integration Team is located in London, New York and Hong Kong.
RESPOSIBILITIES

• The key responsibility within the group is to work in partnership with Equities business and other operations teams to ensure that new clients are on-boarded accurately front to back, and in a timely manner to achieve the optimal client experience.
• The role specifically will be to coordinate the onboarding configuration of new clients trading Equity products, and additionally enabling existing clients with new products and markets within Equities.
• It is also the responsibility of the team to proactively ensure any newly on-boarded clients have no issues after the trading commences. This will be done by monitoring the client's activity for a period of at least 30 days to ensure front to back straight through processing.

• This role will allow the candidate to liaise with multiple teams globally across operations, technology and business, and build a good understanding of front to back trade lifecycle for Equities.

  SKILL / EXPERIENCE

• We are looking for outstanding candidates who display a high degree of professionalism and integrity through their work. Successful candidates will be organized and efficient with a keen attention to detail and a commitment to client service.
• Candidates should enjoy the challenge of applying strong technical skills in order to find innovative and creative solutions to problems within a continuously changing environment.
• Teamwork is central to everything we do: we are looking for a strong and flexible team player with exceptional verbal and written communication skills who is able to deliver best in class client service.
• Previous experience of securities products, or a client service related environment is preferable but not essential. The successful candidate will be helping the existing team support the new business and clients.

• Candidates should be fluent in English and is an effective communicator.

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