Global Talent Summit · Hong Kong

Mr. Jai Mulani

Chief Executive Officer
IBT
Bio Summary:
Currently based in UAE, Mr Mulani is the founder and CEO of IBT, a BPO (Business Process Outsourcing) company, with a vision to revolutionise the industry. While IBT has become a top BPO company in the region, Mr Mulani's leadership has also been recognized with the CEO of the Year awards and it is under his leadership IBT has grown into a vital pillar empowering businesses across the UAE to thrive in a dynamic and competitive market.

Full bio:
Embarking on a journey in the UAE in 2003, Jai Mulani navigated through various roles, from driving to customer service representative, each experience shaping his understanding of the business landscape and fostering a spirit of resilience and determination. In 2009, fueled by an unwavering vision to revolutionise the BPO industry, he founded IBT. What began as a modest venture has flourished into a powerhouse of innovation and excellence, driven by a steadfast commitment to delivering unparalleled service.

Over the years, IBT has carved a path of success, earning accolades and recognition as the top BPO company in the UAE. His leadership has been honoured with prestigious CEO of the Year awards, a testament to the dedication and passion poured into every aspect of IBT's operations. Through strategic growth initiatives and a relentless pursuit of excellence, IBT has become synonymous with reliability and quality, empowering businesses across the UAE to thrive in a dynamic and competitive market. The journey from humble beginnings to the pinnacle of success is a testament to the power of perseverance, vision, and unwavering commitment to excellence.