A Beginner's Guide to Using Online Supporting Services

Welcome to our Beginner's Guide on how to request for supporting services provided by our designated partners, who will assist you online in the following six areas:

• Job Searching
• Accommodation
• Education
• Banking & Insurance Services
• Integrated Settlement Services
• Networking & Community

This guide will provide step-by-step instructions to help you navigate through the request process successfully.

The guide is divided into five sections, each focusing on a specific aspect of the request process.

Step 1: Verify Email

On the first page, you will be prompted to enter and verify your email address.

1. Enter your email in the provided field.

   

2. Check your email inbox, including junk and spam folders, for a verification email from us.

   

3. Open the verification email and either click on the provided verification link, or enter the verification code in the page as instructed.

   

4. Once you have successfully verified your email, you will be redirected to the next page.

Step 2: Tell Us About Yourself

After email verification, you will land on the second page where you need to fill in some information about you.

1. Fill in your full name, age group, location, talent admission scheme status and more in the respective fields.

2. Review the entered information for accuracy before proceeding to the next page.

   

Step 3: Request For Services

On this page, you will find various types of services available, including Job Searching, Accommodation, Education, Integrated Settlement Services, and Networking & Community.

1. Select the service type(s) you require, choose the desired service providers, and fill in any additional preferences or requirements.

2. If there are any optional fields, such as a brief description of your current situation or any specific requests, provide that information as well for us to learn more about your needs.

   

3. If you would like to learn more about a specific service provider, click the company icon for a brief introduction.

   

4. Double-check all the information provided before moving on to the next step.

Step 4: Review Details

Lastly, you will be able to review all the information you have provided so far.

1. Pay special attention to personal information provided and service requests for accuracy and completeness.

2. If you notice any errors or omissions, click on the "edit" button to make corrections.

   

3. Once you are confident that all the information is accurate and have read through our Privacy Policy and Disclaimer, you can submit your request by clicking "Confirm & Send".

   

Step 5: Sent Successfully

After clicking the "Confirm & Send" button:

1. You will receive a confirmation message and email indicating that your request has been successfully submitted with a reference number. Keep a record for future inquiries.

   

2. The next step involves our designated partners replying to your request and providing assistance promptly. Stay tuned to your email inbox.