Hong Kong Metropolitan University

Academic Service Manager (Systems and Data) (REG) - (Ref: 24000FA) | HK Talent Engage

Published 2024-03-01 12:09:00

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Job description

Founded in 1989, Hong Kong Metropolitan University (HKMU) is a modern, vibrant and dynamic university. We tailor our professional programmes to adapt to market trends and meet industry needs, thus providing our students with quality professional education and clear career paths. As a faculty-driven, student-centred university in support of innovative teaching and learning, strategic research, and stakeholder outreach to provide maximum benefit to our communities, we conduct research that advances knowledge and enhances teaching, focusing on strategic areas, including digital humanities and literature, international business, gerontechnology, personalised care, smart city, open and innovative education, and bilingual learning and teaching. HKMU is becoming an ever more vital link in addressing and helping Hong Kong to solve many difficult challenges – as part of our involvement in, and commitment to, the ‘metropolis’ of Hong Kong. Our plans to expand into the Greater Bay Area (GBA) will also cultivate talent to serve Hong Kong and the wider metropolitan GBA.

For more information about the University, please visit https://www.hkmu.edu.hk.

The Registry is a key central administrative unit of the University supporting it in providing quality higher education. We administer and deliver a broad range of student and academic services, such as admissions, registration, quality assurance, class scheduling, examinations, and graduation. The Registry is also responsible for maintaining student records and providing secretarial support to Senate and its committees, and are integral in the governing of academic regulations of the University. We provide aspiring candidates with ample staff development opportunities and a promising career in higher education.

We are now looking for a suitable person to fill the following position in the Registry:

Major Duties and Responsibilities

The appointee shall mainly be responsible for the following:

  • Leading the Systems and Services section of Registry, driving systems development and improving functionality of Registry systems and web applications;
  • Collaborating with internal teams of the Registry and the Information Technology Office to maintain and enhance the central student administration system;
  • Developing quick solutions to streamline and automate operations and supplement the student administration system using emerging technologies;
  • Overseeing the operations of Student Records Team and building statistical reports for management and external bodies;
  • Implementing projects arising from the planning of Registry and University initiatives;
  • Assisting in the formulation of policies and procedures; and
  • Performing any other duties as assigned.


Candidates should possess the following qualifications, experience and competence:

  • A recognized degree, preferably in Computing Science/Information Technology, with at least 6 years of relevant post-qualification system development and supervisory experience;
  • Solid knowledge in business process re-engineering, system design analysis, system implementation and project management;
  • High proficiency in computer applications, including JavaScript/ Python, and SQL, and strong system sense for operation streamlining;
  • Experience in RPA development;
  • Excellent interpersonal and communication skills in both English and Chinese, preferably including Putonghua;
  • Strong organizational and problem-solving skills; and
  • Ability to multitask and work under pressure.

Candidates may be invited to attend a written test.

Terms and Conditions for Appointment

An attractive remuneration package, including basic salary, an end-of-contract gratuity, and a discretionary incentive payment, where applicable, will be offered to the right candidates. Generous annual leave, staff-development sponsorships, medical and dental benefits, and life insurance coverage will also be provided.

To Apply

Candidates who are interested in joining us may submit their applications via the University’s eRecruitment System.


Closing date of application: 15 March 2024

The personal data collected will be used for the purpose of considering your application for employment. For details, please refer to the “Personal Data (Privacy) Notice for Job Applicant” on the University’s website. If you are not contacted by the University within eight weeks from the closing date of application, you may assume that your application was unsuccessful.

Job particulars

Job source
Job reference
Date published
01 Mar 2024
Job keywords
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