Account Manager | HK Talent Engage

Job description

Founded in 2010, we’re an independently owned and operated lifestyle brand with 12 hotels & 14 restaurants across Hong Kong, Australia, and Indonesia. Over the years we’ve grown exponentially, both in size and confidence. But our attitude towards our guests and our passion for what Ovolo stands for remains as strong as ever. We’ve never been afraid to be ourselves, to zig when the others zag, to be creative and spontaneous, and to stand out from the crowd. It’s what we’re famous for. It’s what we love.

Our mission is to share happiness. With bright eyes and even brighter minds, we create the kind of good vibrations that carry far and wide. Across continents and overseas. Throughout hotel lobbies, and beyond. It’s everywhere you look. Places filled with a special kind of sparkle that keeps people coming back for more.

And want to know what makes Ovolo more special, more unique, and more original than all the rest? Our people. Just the way they are. At Ovolo, we want you to be yourself. It’s what keeps us from swimming in the ‘sea of sameness. That’s why here we’ve ditched the tired old ‘corporate scripts’ and empowered our people to speak from the heart. Characters and mavericks, come one, come all. We’re after you with all your you-ness.

Enough about us...lets talk about you..

Ovolo is seeking an innovative leader to join our senior leadership team here in Hong Kong. As a member of the Leadership team, the position sets the strategy for and leads operational excellence across shared services and the Hong Kong portfolio of Hotels.. You should consider yourself as a hands-on leader, humble in approach and hold enough experience to be strategic whilst also supporting the operation at hand.

Sounds Good? Read on....

The gig:

• Build and maintain strong relationship with the established clientele and constantly explore into new business opportunities.
• Implement action plans to achieve personal and team goals that align with the business strategies of the hotel.
• Responsible for driving guest loyalty by delivering service excellence throughout each guest experience.
• Actively identify upselling opportunities to grow and maximize revenue.
• Perform sales promotion activities and conduct hotel inspections with prospective guests
• Conduct site visit and work closely with internal parties and external customers e.g. relocation and property agencies, existing and potential corporate clients
• Conduct monthly market surveys via tele-call, and quarterly updates by site visit
• Partner with the hotel’s leadership team to develop a comprehensive strategic plan to grow market share

Who are we looking for?

• Degree / Higher Diploma in Hospitality Management or related disciplines
• Minimum 1 year relevant experience in sales experience
• Good command of both written and spoken English and Chinese
• Proficiency in MS Office
• Excellent team player, Can-do attitude with self-motivation and proactive
• Ability to source and procure business and establish effective relationships
• Candidate with less experience will be considered as Sales Executive

What you'll get...

• Well, there's the chance to shine in a brilliant team environment in Hong Kong and now Indonesia – bring your personality and sense of fun to work and the most amazing team to work with.
• Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you
• Receive Hotel benefits in rooms and our fabulous F&B outlets
• Stay Fit and Fabulous; be involved in our Wellbeing Programmes
• Develop relationships and make a difference to other people’s lives through our Community Programme
• Autonomous role with oodles of creative license & chance to showcase your entrepreneurial talent

abulous; be involved in our Wellbeing Programmes14. Develop relationships and make a difference to other people’s lives through our Community Programme 15. Autonomous role with oodles of creative license & chance to showcase your entrepreneurial talent

Who are we looking for?

• Degree or above in Hospitality Management or related disciplines
• Minimum 4 years' working experience in hotels industry
• Strong sales negotiation skills, independent and customer-oriented
• Strong communication and presentation skills
• Excellent team player, can-do attitude with self-motivation and proactive
• Ability to source and procure business and establish effective relationships
• Good command of both written and spoken English and Chinese (Cantonese and Mandarin)
• Degree / Higher Diploma in Hospitality Management or related disciplines
• Minimum 1 year relevant experience in sales experience
• Good command of both written and spoken English and Chinese
• Proficiency in MS Office
• Excellent team player, Can-do attitude with self-motivation and proactive
• Ability to source and procure business and establish effective relationships
• Candidate with less experience will be considered as Sales Executive

*Candidate with less experience will be considered as Assistant Sales Manager