DARMAX GLOBAL
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IT Support | HK Talent Engage
Published 2024-04-17 00:00:00
Job description
Responsibilities
- Organize new staff onboarding and offboarding in collaboration with HR
- Configure, deploy and support IT hardware, including desktops, laptops, mobile devices, IT/AV peripherals, and network equipment (IP Phones, etc.) in a LAN environments
- Conduct system health checks, generate health check reports, analyze system performance and make recommendations
- Install, configure, and troubleshoot software packages, including operating systems, desktop software and custom applications
- Manage backup platform and other business as usual Infrastructure related support
- Develop and maintain technical documentation, configuration procedures and best practices
- Coordinate upgrades and new deployment projects
- Schedule and monitor security patches deployment
- Organize workstations and IP Phones move when needed
- Coordinate with equipment vendors and 3rd party suppliers to resolve technical issues
- Maintain accurate inventories of software and hardware assets
Requirements
- 3+ years’ experience in Windows 10 (Client / Server) and Microsoft Office software products experience
- Strong user desktop support capabilities, including VIP users support
- Experienced in Automation, such as RPA or admin scripting languages; MS Teams and Cisco Telephony; VMware, Windows Servers
- Good command in written and spoken English and Cantonese or Mandarin
- Strong analytical, problem solving, and interpersonal skills
- Organized and open to learn new skills in a global environment
Job particulars
- Job source
- eFinancialCareers
- Job reference
- 20929450
- Date published
- 17 Apr 2024
- Job keywords
- Technology,End user support/Help desk,System Administration Support,Infrastructure