Assistant Vice President, Network Infrastructure – IT Operations Department | HK Talent Engage

Job description

Founded in 1948, Chong Hing Bank is a well-established commercial bank in Hong Kong with a network of more than 40 branches and sub-branches. The Bank became a member of Yuexiu Group, one of the largest state-owned enterprises in Guangzhou, in 2014. In recent years, the Bank has been actively expanding its business in Hong Kong, Macau and Mainland China. To cope with the Bank's rapid growth, we are now inviting high calibre candidates to join us and develop successful careers with us.

Responsibilities:

• Perform 7 x 24 support, administration and implementation on IT network (data & voice) and security systems of the bank according to defined policies, processes and procedures
• Follow change control procedure to execute the network change but not limited to configure routing and switching equipment, hosted IP voice services and firewalls in a timely manner
• Implement new solutions and improve resilience of the current environment
• Secure network systems according to IT security policy
• Participate in project management implementation process
• Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with Network Team Lead on network optimization
• Undertake data network fault investigations in local and wide area environments
• Report network operational status by gathering and prioritizing information and managing projects
• Upgrade data network equipment to the latest stable patch releases on regular basis
• Liaise with project management teams, third-line engineers and service desk engineers on a regular basis
• Keep close communication with customers via email and phone for initial requirement capture.
• Perform helpdesk hotline support (if required)

Requirements:

• University graduate in Computer Science or Information Technology related disciplines
• Minimum 5 years relevant experience in infrastructure administration and support, preferably in financial institution
• Familiar with the following platforms / systems : LAN & WAN, Telephony Systems, Network Monitoring Tools and Security Products (e.g. Cisco routers, Cisco/Huawei switches, Avaya PABX, WFO, Checkpoint/Juniper/Cisco Firewalls/F5 Load Balancer)
• Experience to support VDI or Huawei SDN is an advantage
• Self-initiated to deliver excellent services
• Ability to work independently and under pressure with integrity
• Positive attitude with high sense of responsibility and can-do spirits
• Good analytical & communication skills

We offer competitive remuneration package and promising career opportunities to the successful candidates. Interested parties, please send full resume with current & expected salary and the date of availability to The HR Division, G.P.O. Box 2535, HK , or by clicking Apply Now. Please quote reference on your application. Information provided will be treated in strict confidence and only be used for recruitment purposes. Personal data of unsuccessful applications will be destroyed 24 months after the completion of the recruitment and selection exercise.