Receptionist - Global Insurance Firm | HK Talent Engage

Job description

Our client, a leading insurance firm, is looking for a Receptionist to provide customer service and handle office administrative tasks for their Hong Kong office.

Job Duties

• Greet and assist visitors while maintaining the visitor log
• Answer incoming telephone calls and regularly update phone list
• Manage incoming and outgoing mails, organize bulk mailing and courier services
• Handle various administrative tasks such as data entry, filing, record keeping, off-site archiving, photocopying and managing admin/claims systems
• Assist in booking meeting rooms and ensuring proper setup, including table arrangement, video conferencing setup and arranging food catering if required
• Conduct routine inspections to maintain the cleanliness of meeting rooms and pantry areas
• Monitor the supply of office stationery and pantry items and place new orders to maintain adequate supply
• Assist in arranging different social events for the office such as Christmas parties, Town Halls and broker events
• Coordinate with marketing team in arranging corporate gifts and printing of business name cards

Job Requirements

• Bachelor's degree in any field
• 5+ years of work experience as a receptionist / office admin in international firms. Prior experience in insurance industry is an advantage.
• Excellent customer service skills; able to manage external stakeholders and visiting guests
• Ability to coordinate with internal staff members across all levels within the HK office
• Strong communication skills with proficiency in English and Chinese
• Good organizational and time management skills with a proactive mindset
• Proficiency in admin/claims systems such as COUPA, and other PC skills such as Microsoft Office