ASSISTANT CUSTOMER SERVICES MANAGER [Ref. CKCII-ACSM] | HK Talent Engage

Job description

We are the Property Manager of Cheung Kong Center II, a newly developed Grade A commercial property in the Central Business District. We are committed to delivering a comfortable, efficient, safe and premium working environment to customers. Our dedicated professionals strive to ensure customer satisfaction by promptly addressing their needs and concerns. We are inviting high caliber individuals to join the Management team.

PMC Licence No.: C-543193

• Degree holder in Hospitality, Property Management or related disciplines
• At least 5 years' relevant working experience of which 2 years at supervisory level
• Experience in managing Grade A commercial property preferred
• Member of recognized professional institution (e.g. HKIS, HKIFM, HKIH, CIH etc) preferred
• Holder of PMP (Tier 1) Licence preferred
• To assist in the day to day management and operation of the property
• To formulate policies and procedures related to customer services
• To supervise the customer services team and maintain good relationship with tenants
• To monitor the performance of contractors
• To review and monitor the quality of tenant support services
• Good leadership, management and interpersonal skills
• Fluent in both spoken and written English and Chinese

We offer salary and benefits commensurate with qualifications and experience. Please send a full resume with contact telephone number and expected salary to General Manager - Human Resources & Administration, Whampoa Property Management Limited, 3/F., One Harbourfront, 18 Tak Fung Street, Hunghom, Kowloon (Please quote reference on envelope) or via E-mail (in Word format) [email redacted, apply via company website].

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and be used only for consideration of your application for relevant/similar post(s).

Applicants not hearing from us within six weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.