CES - Senior Officer (Social & Elderly Wellness) / Social Worker | HK Talent Engage

Job description

Hong Kong Housing Society is a non-government organization aiming to serve the needs of the Hong Kong community in housing and related services. We strive to be a world-class housing solution provider and innovator with leadership in quality, value for money and management. We put Customer, Quality, Talent and Prudence as the core values that support our guiding principles.

The Housing Society has been serving the role as the “housing laboratory” of Hong Kong. In response to the challenges associated with the ageing population, we have pioneered a number of innovative and forward-looking elderly housing projects and services over the years, including setting up multi-disciplinary social support teams in our own estates; and integrating housing, recreation and healthcare services under one roof in various housing projects under the Senior Citizen Residences Scheme. You are cordially invited to join our professional teams to deliver care and concern services to the elderly, facilitating them to live with dignity and pleasure.

The Job:

• Assist in manage the overall operation and administration of the estate-based social support services and Elderly Lounges.
• Assist in service delivery including to enhance the social capital, to deliver counseling and case management, to provide social activities and volunteer services, to provide support to the property management staff, and to visit all tenants in elderly flats and assisted-living flats.
• Assist in coordinating with the Estate Management Offices and Occupational therapists for on-going facility improvement and home modification at respective rental estates.
• Assist in liaising and coordinating with collaborators from planning to implementation of activities, programs and groups to promote home safety, health and social care to meet with various needs of elderly tenants.
• Assist in monitoring site management such as cleaning and maintenance, inventory and procurement, report and statistic, program planning and evaluation.
• Handle daily requests, enquiries and complaints of the elderly tenants and on site coordination between internal and external parties; in case of any emergency, determine prompt action with the contingency plan to ensure safety for the elderly tenants.
• Provide guidance and arrange duties for S4 / O4 to ensure the service quality and standard of estate-based social support services.
• Undertake any other duties as assigned by the direct supervisor deems appropriate.

The Person:

• Diploma holder or above in social work / health science with minimum 3-5 years’ post qualification working experience in recognized welfare organization of elderly service; community services is preferable.
• Good manner, self-motivated and able to work independently.
• Sensitive to interpersonal relations with good communication skill.
• Good command of both written and spoken English and Chinese.
• Good PC knowledge and typing skills.

Attractive remuneration package will be offered to suitable candidates. To apply, please submit online application: https://careers.hkhs.com/ or send your application with full resume and reference quoted to Human Resources Manager by fax: 2882 4466.

You are welcome to visit our website www.hkhs.com to learn more about us.

Applicants not invited for interview within 8 weeks may consider their applications unsuccessful.

Personal data provided by job applicants will be used strictly in accordance with the Housing Society’s personal data policies which is available in our website and obtainable upon request. Please refer to the Policy Statement on Employment Related Data under Personal Data (Privacy) Ordinance in our website.