Senior Officer, Sales & Service Project | HK Talent Engage

Job description

Job Purpose:
Lead and manage the team to support Business Banking and Direct Channels Project and Change management. Provide planning, managing, monitoring and evaluating on overall projects to ensure effective execution of plan.

Main Responsibilities:

• Work with relevant parties to identify business needs. Assist driving process changes and implementation of process re-engineering across Product, IT, Risk and Compliance operations
• Prepare project proposal, assist on User Requirement, review function design specification, UAT plan, compile user manual and arrange user training
• To develop, implement and enhance new & existing Direct Channels projects such as Cardlink, CSP, CSS, TeamPOINT, BOSS, VRU, etc
• To prepare and perform the User Acceptance Test to ensure the system development as defined in the User Requirement & Functional Specification and process on schedules
• To prepare and perform the production check verification to ensure the wellness of system implementation

Incumbent Requirements:

• University graduate or above with minimum 3 years of banking experiences in project management; Tertiary education with substantial years of relevant working experiences.
• Good knowledge of functional test, test management tools and practices
• Good knowledge of IT hardware, software, operations and networks
• Good command of spoken and written English and Chinese