Assistant Claims Manager / Senior Claims Officer | HK Talent Engage

Job description

Besteam Personnel Consultancy Limited was established in 1990 and is one of the leading staff recruitment services company in Hong Kong.

As the registered Employment Agency under the Employment Ordinance, our services includes all levels of employment on a permanent, contract and temporary basis.

The company specializes in areas such as Merchandising, Sales and Marketing, Retails, Engineering, Information Technology, Accounting and other general appointments.

Job Requirements

• Degree Holder in insurance discipline or with relevant professional qualification such as ANZIIF / ACII
• At least 5 years’ work experience in handling general insurance claims preferably in Motor / Employees & Compensation claims / property insurance
• Good negotiation and communication skills
• Good command of written and spoken English
• Independent, self-motivated, strong problem-solving and strong analytical skills
• Proficient in MS Windows & Office operations
• Immediately available is highly preferred

Responsibilities:

• Promptly handle first and third party claims
• Seek verification from stakeholders to ensure delivery of a focused claims service
• Supervise the claims team in daily claims operation, enquiry and continuous claims process improvement
• Assist manager in preparation of management reports and make improvement in claims operation efficiency and service quality
• Develop claims handling strategy to ensure that appropriate reserves are set up with due investigations conducted and appropriate specialists engaged
• Review company policy to determine coverage or liability for new claims
• Ensure legal compliance, adherence to claims processes, and timely payments
• Facilitate the settling of complex claims and process related paperwork
• Ad-hoc duties as assigned by manager

Contacts
Edmond So - 26275200

[email protected]