Digital Ambassador - Insurance (contract) | HK Talent Engage

Job description

A leading local insurance firm is looking for an experienced digital ambassador with strong general insurance product knowledge to drive digital initiatives

Responsibilities:

• Collaborate with agents and brokers to define, execute and monitor the firm's digital strategies
• Provide training sessions and address digital queries from participants to onboard agents and brokers, facilitate the launch of new products and features on digital platforms
• Create regular digital communications and provide tips to agents and brokers
• Gather feedback from agents and brokers to improve the digital experience
• Conduct market research on the latest digital trends in the insurance industry
• Assist IT team in designing and developing digital solutions
• Support internal digital inquiries and suggest enhancements

Requirements:- Bachelor's degree or an accredited insurance professional qualification

• Strong knowledge in general insurance products
• Familiar with digital technologies including tools and platforms
• Great communication skills in Cantonese and English
• Strong customer-oriented mindset and excellent customer service skills
• Experience of running workshops and conducting training independently
• Self-motivated and capable of delivering results with minimal supervision
• Immediate available is ideal