Supervisor (General Insurance Policy Administration) | HK Talent Engage

Job description

Besteam Personnel Consultancy Limited was established in 1990 and is one of the leading staff recruitment services company in Hong Kong.

As the registered Employment Agency under the Employment Ordinance, our services includes all levels of employment on a permanent, contract and temporary basis.

The company specializes in areas such as Merchandising, Sales and Marketing, Retails, Engineering, Information Technology, Accounting and other general appointments.

Job Requirements

• Post-secondary education in business management or relevant field(s);
• 4 years' experience in general insurance operation and at least 1-2 years in a supervisory role will be of definite advantage;
• Knowledge of insurance operations; and
• Good command of spoken and written English and Chinese.

Responsibilities:

• Monitor service delivery by putting proper control in the process and adjusting team resources;
• Supervise the team to deliver customer service to agent / business partner;
• Process policy servicing transactions in different administration system in complying with the process guidelines, target turnaround time and with zero error where necessary;
• Collaborate with Customer Services, Claims and Underwriting teams in providing necessary supports in daily operations; and
• Identify improvement opportunity and propose changes.

Contacts
Edmond So - 26275200

[email protected]