CES - Assistant Manager (Social & Elderly Wellness) / Social Worker | HK Talent Engage

Job description

Hong Kong Housing Society is a non-government organization aiming to serve the needs of the Hong Kong community in housing and related services. We strive to be a world-class housing solution provider and innovator with leadership in quality, value for money and management. We put Customer, Quality, Talent and Prudence as the core values that support our guiding principles.

The Housing Society has been serving the role as the “housing laboratory” of Hong Kong. In response to the challenges associated with the ageing population, we have pioneered a number of innovative and forward-looking elderly housing projects and services over the years, including setting up multi-disciplinary social support teams in our own estates; and integrating housing, recreation and healthcare services under one roof in various housing projects under the Senior Citizen Residences Scheme. You are cordially invited to join our professional teams to deliver care and concern services to the elderly, facilitating them to live with dignity and pleasure.

The Job:

• Assist the Community Services Manager in the execution of social support programmes and review the overall operation and administration of the Caring Engaging Smart (CES) Team at respective estate(s) according to the approved business plans and milestones.
• Coordinate with the Estate Offices and Occupational therapists for on-going facility improvement and home modification at respective estate(s).
• Liaise and partner with external parties in the collaborative projects/services at respective estate(s), including but not limited to district social service operators, social enterprises, health service providers, hospitals, educational institutes and governmental departments.
• Provide professional counseling and case management for needy tenants, expertise timely referrals to social services and closely liaise with NGOs for subsequent follow-up action to prevent crisis.
• Promote neighborhood support through establishing and developing mutual support networks among tenants and mobilise the volunteer team in rendering the community-building activities at respective estate(s).
• Assist Community Services Manager to manage the operation of responsible CES cum Elderly Lounge(s) in attaining the designated service outputs and outcomes, and conduct regular home visits and/or telephone concern calls to the needy residents.
• Coordinate the working groups of district-based collaborative projects and signature events, including but not limited to the services presentation and award ceremonies, festive and thematic carnivals, IT system building and configuration, media interviews and renovation projects.
• Supervise and coach the subordinates to assure the quality of service, and the team in effective and efficient manner.
• Undertake any other duties as assigned by the direct supervisor deems appropriate.

The Person:

• Degree holder or above in Social Work with minimum 5 years’ post qualification working experience in recognized welfare organization of elderly service or community services preferable.
• With administrative and supervisory experience an advantage.
• Good connection with various social service providers and district stakeholders, and others as relevant to the operation of the team.
• Strong team player, mature and able to work independently.
• Motivated with strategic mindset in service development.
• Good in both English and Chinese with excellent communication, presentation and interpersonal skills.
• Knowledge of MS Windows application, including Word, Excel, PowerPoint and Chinese Word Processing.

Attractive remuneration package will be offered to suitable candidates. To apply, please submit online application: https://careers.hkhs.com/ or send your application with full resume and reference quoted to Human Resources Manager by fax: 2882 4466.

You are welcome to visit our website www.hkhs.com to learn more about us.

Applicants not invited for interview within 8 weeks may consider their applications unsuccessful.

Personal data provided by job applicants will be used strictly in accordance with the Housing Society’s personal data policies which is available in our website and obtainable upon request. Please refer to the Policy Statement on Employment Related Data under Personal Data (Privacy) Ordinance in our website.