EBRO EXECUTIVE SEARCH LIMITED

(Senior) Customer Service Executive (Shopping Mall - Concierge / CS Hotline) | HK Talent Engage

Published 2024-03-25 16:00:00

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Job description

Ebro is a professional HR consultancy providing permanent / temporary recruitment, outsourcing services and other HR solutions to corporates in the Asia Pacific. Our specialized areas:

  • Banking & Finance
  • Property & Construction
  • Information Technology
  • Engineering
  • Legal & Professional Services
  • Luxury Retail
  • Top Executives

For general enquiry, please send email to [email protected]

The Job

  • A Property Developer
  • Position: (Senior) Customer Service Executive
  • Responsibilities:
    • Concierge - Acting as the front-line representative. Greeting shoppers / customers. Answering customer inquiries on events and promotional campaigns. Gift redemption. Handling complaints and provide assistance to customers when needed.
    • Hotline - Answering inquiries on shopping mall facilities, seasonal events and promotional campaigns. Resolving complaints.
  • $17-23K. 5-day. Medical. Bonus

Requirements - Secondary educated or above

  • Min. 1 year customer services experience preferably gained in travel / hospitality / property industry
  • Good communication skills
  • Polite, pleasant, friendly
  • Good command of Cantonese, English, Putonghua
  • Willing to work on shift.
  • More experienced candidates will be considered as Senior CS Executive.

Job particulars

Job source
CPjobs
Job reference
Engage-4078265
Date published
25 Mar 2024
Job keywords
Property Management,Consultancy,Catering,Hospitality,Security,Safety Control,Travel,Tourism,F.5 - F.7 or DSE

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