Night Manager / Duty Manager | HK Talent Engage

Job description

Kerry Hotels are vibrant and buzzing with life and activity. Each Kerry hotel is defined by a spirited style and a careful attentiveness that bestows a sense of individuality to all guests.

Kerry Hotel Hong Kong is one of our newest additions to the family and will be an iconic destination not only for guests but for visitors and residents of Hong Kong.

The defining qualities of the Kerry brand, is to create an environment that can promote a balanced lifestyle for our guests and colleagues to embrace individuality and style with an unpretentious manner. Kerry evokes adaptability by creating a socially stimulating environment.

We are looking for a Night Manager / Duty Manager based at Kerry Hotel Hong Kong!

As a Night Manager / Duty Manager, we rely on you to:

• Correctly and promptly handle and record guest complaints and feedback
• Be in charge of the hotel's Emergency Response Team during the night and regularly involved in ER training exercises and activities
• Ensure any security, health and safety issue which may occur are dealt with in accordance
• Review all Front Office night audit reports which require management approval and approve prior to the OPMS night audit being completed

We are looking for someone who has:

• Diploma / Certificate or above in Hotel Management
• Minimum of 3 years experience with 2 years supervisory experience in Hotel industry
• Good working knowledge of OPMS, Front Office system, general hotel operations, policies and procedures
• Knowledge of life and health safety procedures
• Fluent in oral and written English, Cantonese and Mandarin
• Good Interpersonal skills and communications skills

For other vacancies, you may visit the career section of our website.

Please apply in writing enclosing CV and quoting the reference to:
Director of Human Resources
Kerry Hotel, Hong Kong
38 Hung Luen Road, Hung Hom Bay, Kowloon, Hong Kong
WhatsApp: 9835 9186
E-mail: [email redacted, apply via company website]
Website: www.thekerryhotels.com

If the applicant does not receive a response within 4 weeks, the application will be considered unsuccessful.