Vice President, Head of Operations | 人才服務辦公室

職位描述

Incorporated in November 1950, Shanghai Commercial Bank Ltd. is one of the most well known local Chinese banks in Hong Kong. At present, there are more than 40 local and overseas branches. The Bank has always been pursuing the motto of its founder, Mr. Kwang-pu Chen, to 'Serve the Community'. The Bank's slogan of 'For Personalized Service' and 'All in a Family' denotes the Bank's devotion to providing personalized services to its clients and promoting a harmonious relationship among its staff members.

The successful candidate will oversee the operations functions including Bills Processing Centre, Loans Processing Centre, Remittance Centre and Settlement Operations Department, etc.

Responsibilities:

• Lead and manage a strong and energetic operation team and supervise the execution of daily operations.
• Perform proactive monitoring and orchestrating operational procedures and guidelines to ensure sufficient controls for minimizing defaults and operational risk of the Bank.
• Identify potential areas for digitizing and optimizing processes and system functionality to enhance service quality and productivity.
• Drive strategic operational plan and systems of controls over the Bank’s operations, which should be in line with the Bank’s overall business plans.
• Provide insightful recommendations, implementation plan, and workflow design from operations perspective on Bank’s products development.
• Ensure systems and capabilities are up to standard and implemented as per business requirements
• Develop and maintain close working partnership with other key functions within the Bank for policies, procedures and system establishment.
• Ensure all policies and procedures are adhered to bank policy or regulatory requirements.
• Assist senior management in supporting business development planning and actions.
• Lead, manage or/and perform special projects as requested by management from time to time.

Requirements:

• Degree holder in Business, Banking & Finance or relevant discipline.
• Minimum 15 years of experience in Banking Operations with exposure to Bills, Loans, Remittance, Securities & Settlements Processing, with at least 5 years of managerial experience of a large operation team.
• Strong understanding on banking operations with knowledge of banking environment and regulatory requirements in Hong Kong.
• Sound strategic planning, analytical and process improvement capabilities to enhance productivity and efficiency.
• Good leadership, decision-making, problem solving and organization skills with the ability to multi-tasking.
• Excellent written and verbal communication and interpersonal skills. Ability to effectively interact and build relationships with all parties/stakeholders.
• Good command of spoken and written English and Chinese, including Putonghua.

We offer competitive remuneration commensurate with candidate’s background. If you look for a friendly and harmonious working environment with steady career progression, here is the right opportunity for you. Please submit your full resume with current and expected salary to the Human Resources Division by clicking “APPLY NOW” or visiting https://www.shacombank.com.hk/eng/about/career/Career.jsp.

We are an equal opportunity employer.

Applicants who are not contacted within 8 weeks may consider their application unsuccessful. Applications may be retained for 24 months for consideration of other suitable openings.

All personal data collected will be used for recruitment related purposes strictly in accordance with the Bank's personal data policies, a copy of which will be provided upon request by contacting our Personal Data Compliance Officer.