Guest Services Supervisor 賓客服務督導 (5 Days Work 5 天工作制) | 人才服務辦公室

職位描述

Situate at the heart of Kowloon and standing on the vantage point where 2 MTR lines are covered, guests can commute to Hong Kong Convention and Exhibition Centre on a 5-minute MTR ride. The 822 newly renovated guest rooms and suites are designed for guests who expect discreet luxury and modern functionality. Comprehensive facilities include six distinguished dining outlets, five versatile function rooms, an outdoor swimming pool with Jacuzzi, sauna and a well-equipped gym.

Together Everyone Achieves More.

We are now inviting energetic and hospitality professionals to join our team.

Job Descriptions:

• Handle daily Front Desk operation inclding check-in/out services, handle guest enquiries and complaints with a professional manner
• Ensure the daily efficiency of Front Desk operations
• Maintain high standard of services to guests
• Perform other ad hoc job duties as assigned

Requirements:

• Diploma holder or above in Hospitality Management or related disciplines
• Minimum of 3 years relevant experience in Hotel Industry
• Proficient in OPERA system is preferred
• Good communication and interpersonal skills
• Excellent command of both spoken English, Cantonese and Mandarin
• Candidate with less experience will be considered as Senior Guest Services Officer/ Guest Services Officer

Please state clearly your position of interest and apply in confidence with your resume to Human Resources Department, Harbour Plaza Metropolis, 7 Metropolis Drive, Hunghom, Hong Kong or fax to 3160 6960 or email to [email redacted, apply via company website].

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts. Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.