職位描述
Hennessy Hotel Hong Kong is a unique stylish business hotel located in Causeway Bay and Wan Chai. Bringing a more sophisticated accommodation experience to business travellers, hotel ensures your business and leisure needs.
Strategically located, just a 10 minute walk from the Hong Kong International Convention and Exhibition Centre. It is a hub for business, conferences, exhibitions, culture and sports, entertainment and shopping, with an extensive transportation network and a five-minute walk from Causeway Bay.
Job Description:
- Supervise daily operation of Front Desk on monitoring the guest services level.
- Provide on-the-job training to Guest Services team and trainees.
- Maximize the daily room occupancy and revenue.
- Amend the up-sell package base on market trend and customer’s needs.
- Handle guest complaints.
Job Requirement:
- Minimum 5 years hotel operations experience with at least 2 years in supervisory level in Front Desk or Guest Services areas
- Good command in English, Cantonese and Mandarin with strong interpersonal and communication skills
- Strong analytical skill and can work independently under pressure
- Friendly and guest oriented
- Degree or Diploma holder or related discipline
- Candidate with less experience can apply for Assistant Guest Services Manager
Being a caring company, we offer attractive salary & benefits as follows
酒店給予員工優厚的薪酬及以下各項福利
Discretionary Bonus 酌情性花紅
Annual Leave 有薪年假
Birthday Leave 生日假
Meal allowance 膳食津貼
Medical allowance 醫療福利
Job-related Training 在職培訓
Diligent work Award 勤工奬
Please send your resume with current and expected salary to the Human Resources Department. [email redacted, apply via company website]
All information collected will be used for recruitment purpose only and will be kept in strict confidence.
其他細節
- 職位空缺來源
- CTgoodjobs
- 參考編號
- 3148901-01#0004
- 發布日期
- 07 May 2024
- 關鍵詞
- Administration - Receptionist,Hotel / Catering / Club - Customer Service,Hotel / Catering / Club - Front Desk / Front Office,Hotel / Catering / Club - Guest Relations,Hotel / Catering / Club - General / Others,Hospitality / Catering,Wanchai,Full-time,Permanent,Middle management level,Degree,Asso. Deg or High Dip,Diploma or equivalent,F.5- F.7 or DSE,Analytical Skills,Communication Skills,Daily Operations,Front Desk,Front Desk Manager,Guest Service,Hotel,Mandarin,Monitoring,Supervisory Skills,Upsell,酒店
