Manager / Assistant Manager, Quality Assurance and Branch Inspection | 人才服务办公室

职位描述

Incorporated in November 1950, Shanghai Commercial Bank Ltd. is one of the most well known local Chinese banks in Hong Kong. At present, there are more than 40 local and overseas branches. The Bank has always been pursuing the motto of its founder, Mr. Kwang-pu Chen, to 'Serve the Community'. The Bank's slogan of 'For Personalized Service' and 'All in a Family' denotes the Bank's devotion to providing personalized services to its clients and promoting a harmonious relationship among its staff members.

Responsibilities:

• Perform regular quality assurance and assist in monitoring field work in relation to regulated activities, mainly in investment business, and involve in insurance business and stock trading business performed by branches as well as branch on-site
• Investigate and analyze the deficiencies found and make detailed and timely communication, follow-up actions and coaching to frontline staff
• Consolidate and prepare internal investigation reports with related MIS information and analysis for management review
• Support ad-hoc projects related to the quality control and monitoring functions
• Provide recommendation to improve and streamline the process or branch operation flow

Requirements:

• Bachelor degree in any discipline, preferably in Banking and Finance
• Minimum 6 years of relevant experience in banking industry
• Familiar with regulatory requirements and industry standards on regulated activities
• Team player with sound analytical, planning and interpersonal skills
• Good command of spoken and written English and Chinese

Potential candidate with less relevant experience may be considered as Assistant Manager or Senior Officer

We offer competitive remuneration commensurate with candidate’s background. If you look for a friendly and harmonious working environment with steady career progression, here is the right opportunity for you. Please submit your full resume with current and expected salary to the Human Resources Division by clicking “Apply Now” or visiting https://www.shacombank.com.hk/eng/about/career/Career.jsp.

We are an equal opportunity employer.

Applicants who are not contacted within 8 weeks may consider their application unsuccessful. Applications may be retained for 24 months for consideration of other suitable openings.

All personal data collected will be used for recruitment related purposes strictly in accordance with the Bank's personal data policies, a copy of which will be provided upon request by contacting our Personal Data Compliance Officer.