WM Business Analyst / PM - Digital Platform Management | 人才服务办公室

职位描述

The right candidate will be assigned to assist the Platform Managment Team to provide the follwoing tasks,

Project Management & Business Analyst

• Plan, manage and drive multiple project deliverables for the wealth management business.
• Take the role of the Platform Subject Matter Expert for various business segments.
• Work directly with business segments across regions to ensure all targets and requirements are met.
• Gather requirements from users and stakeholders, and prepare business requirement documentations for platform changes.
• Manage internal (business, support, product managers & technology teams) and external (partners and vendors) stakeholders to ensure the delivery of the initiatives and enhancements.
• Support and influence continuous improvement of product/solution development.
• Offer training to end users on platform enhancements and initiatives.
• Coordinate and/or perform User Acceptance Testing (UAT) for platform change.

Platform Support & Service Manager

• Key representative/Coordinator for departments being serviced.
• Trusted advisor for processes and system enhancements.
• Manage, handle and follow up on platform related enquiries.
• Meet business requests on a timely basis and correctly implement procedures.
• Provide professional advice on platform changes/requests.
• Collaborate with regional / Business Units to align business requirements on platform changes.
• Provide timely feedback to user enquiries to minimize impact to clients/processes.
• Prepare training materials and provide training to end-users on platform enhancements.
• Perform User Acceptance Testing (UAT) correctly and on schedule.

Requirements

• Bachelor’s Degree or above in Business-related major, or Computer Science.
• 5 years or above business analysis / project management experience.
• 5 years or above banking/wealth management expertise.
• Proven track record of demonstrating equivalent knowledge.
• Strong attention to details and extremely well-organized.
• Follow through tasks and goals with ownership mentality.
• Ability to manage multiple projects with competing priorities.
• Strong interpersonal skills, demonstrating an ability to work well with teams & stakeholders.