Senior Officer - Customer Experience & Data Insights | 人才服务办公室

职位描述

Established in the 1970s, Sino Group is a leading property developer in Hong Kong, comprising private companies owned by the Ng Family as well as three listed companies. Our core business encompasses the development of residential properties, offices, industrial and retail properties for sale and investment in China (Hong Kong and Mainland), Singapore and Australia.

We are committed to Creating Better Lifescapes by promoting sustainable, green living in harmony with the environment, creating inspiring spaces through innovative design, while nurturing a sense of community in everything we do. Adhering to our core values of integrity, customer first, quality excellence, respect, teamwork, continuous improvement, preparedness, and sense of urgency, we work together closely to make Sino the preferred choice for customers, investors and employees.

To find out more about our commitment to Creating Better Lifescapes, please visit https://www.sino.com/en/.

The successful candidate will be responsible for overseeing the campaign operations of the Group’s loyalty Programme to drive engagement and increase awareness. Reporting to the Manager of CEDI, he/ she will manage the development of marketing communications for various business units, including but not limited to hotels, leasing, sustainability, and corporate communications. This will involve content planning, scheduling, liaison, communications development to post-campaign evaluation/reporting.

In addition to these responsibilities, he/ she will provide administrative support to the team, including budget control and updating, work order and regular report preparation, fulfilment and inventory control, and provide support on the member service handling as required.

Requirements:

• A degree in Marketing or Communications with a minimum of 4 years of relevant experience
• Excellent command of both spoken and written English and Chinese (Cantonese and Mandarin)
• A proactive, can-do attitude, with the ability to work independently under pressure and meet tight deadlines
• Strong interpersonal skills and a customer-centric approach
• Proficiency in MS Office including Word, Excel and PowerPoint
• Knowledge of Marketing Automation, CMS tools and analytics software applications is an advantage
• Candidates with less experience may be considered for the position of Officer

We are an equal opportunity employer who offer an inclusive and diverse workplace where people are valued and respected.

Before submitting your application, please read the Personal Data (Privacy) Policy and Personal Information Collection Statement at our Company website. Information provided will be treated in strict confidence and used for recruitment purposes only. If we have not contacted you within 4 weeks after your submission, you may consider your application unsuccessful.