Floor Supervisor / Floor Supervisor (PM / overnight) 房務督導 / 房務督導 (中班 / 通宵班) | 人才服务办公室

职位描述

About Eaton HK

Eaton Workshop is a mission-driven global hospitality company dedicated to shaping a better world based on values of inclusivity, integrity, and imagination and driven by a triple bottom line of people, planet, and profit (social, environmental, and financial). Our properties, Eaton DC in Washington DC and Eaton HK in Hong Kong, champion our brand pillars: Impact (social and environmental impact), Culture (the arts, music), Media (radio, film), Wellness (holistic health), and House (members workspace), as well as beautifully designed, ethical, and sustainable hotel and Food & Beverage offerings.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, local, and international laws. We welcome professionals who believe in our mission and can demonstrate parallel or applicable experience and skills to help us achieve it.

We are looking for people who embody integrity, inclusivity, compassion, humility, a growth mindset, a collaborative spirit, and last but not least, competence and accountability. We are not looking for people who pursue self-gain, aren't a team player, don't act in the interests of the company, lack competence, and don’t support our mission. Ultimately, we are looking for people who carry an adaptive growth mindset, are highly competent and accountable, and can build on their expertise and collaborate across disciplines.

JOB RESPONSIBILITIES

• Supervise the implementation of housekeeping standards and procedures in relation to bedroom, bathroom, valet, cleaning, and linen service
• Maintain a current and thorough knowledge of all housekeeping systems
• Open and close the shift and ensure effective shift handover is completed
• Perform room allocations and room inspections
• Liaise with Front Office and Engineering Department for both guest and hotel requirements
• Co-ordinate special projects (e.g. site rooms, pest control, window and carpet cleaning, room inventories)
• Maintains records and storage of all lost and found items
• Manage storage areas

KNOWLEDGE & EXPERTISE

• Form 6 or above
• Minimum 1 year housekeeping experience in a supervisory role, preferably in a hotel of similar size and complexity
• Responsible, well organized, strong leadership skill and a good team player
• Fluent in spoken and written Chinese, capability in English would be an advantage
• Experience in operating housekeeping equipment and basis knowledge of chemicals

BENEFITS

• 5-day work week
• Discretionary bonus
• Medical insurance
• Dental insurance
• Life insurance
• Marriage leave, compassionate leave
• Free duty meals
• Staff discount on F&B and banquet
• Complimentary overseas accommodation
• Education allowance

相關職責

• 監督有關房間、浴室、代洗服務、清潔和床單服務的標準和程序的執行情況
• 對所有房務系統有最新和全面的了解
• 負責開始和結束當值的更份並確保完成有效順暢的輪班交接
• 執行房間分配和檢查
• 就客人和酒店的要求與前台和工程部聯絡
• 協調特別項目 (例如滅蟲、窗戶和地毯清潔、房間庫存)
• 維持所有失物的記錄和存儲
• 管理存儲地方

相關經驗及資歷要求

• 中六程度或以上
• 最少一年房務管理經驗，有類似規模的酒店工作經驗更佳
• 具備責任心、有條理、領導能力和良好的團隊合作精神
• 良好中文讀寫及說話能力，良好英語能力更佳
• 具備操作房務工具的經驗和化學品的基礎知識

員工福利

• 五天工作週
• 酌情性花紅
• 醫療保險
• 牙科保險
• 人壽保險
• 婚假及恩恤假
• 免費當值膳食
• 住宿、餐飲及宴會折扣優惠
• 免費住宿 (只適用於香港以外集團旗下的酒店)
• 學費津貼

knowledge of chemicalsBENEFITS

• 5-day work week
• Discretionary bonus
• Medical insurance
• Dental insurance
• Life insurance
• Marriage leave, compassionate leave
• Free duty meals
• Staff discount on F&B and banquet
• Complimentary overseas accommodation
• Education allowance

相關職責

• 監督有關房間、浴室、代洗服務、清潔和床單服務的標準和程序的執行情況
• 對所有房務系統有最新和全面的了解
• 負責開始和結束當值的更份並確保完成有效順暢的輪班交接
• 執行房間分配和檢查
• 就客人和酒店的要求與前台和工程部聯絡
• 協調特別項目 (例如滅蟲、窗戶和地毯清潔、房間庫存)
• 維持所有失物的記錄和存儲
• 管理存儲地方

相關經驗及資歷要求

• 中六程度或以上
• 最少一年房務管理經驗，有類似規模的酒店工作經驗更佳
• 具備責任心、有條理、領導能力和良好的團隊合作精神
• 良好中文讀寫及說話能力，良好英語能力更佳
• 具備操作房務工具的經驗和化學品的基礎知識

員工福利

• 五天工作週
• 酌情性花紅
• 醫療保險
• 牙科保險
• 人壽保險
• 婚假及恩恤假
• 免費當值膳食
• 住宿、餐飲及宴會折扣優惠
• 免費住宿 (只適用於香港以外集團旗下的酒店)
• 學費津貼

Interested candidates please submit your application via Apply Now or send your resume by WhatsApp to +852 9199 9088. As selection would only base on candidate's qualification & experience, no photo is required.

For more information on Eaton HK, please visit www.eatonworkshop.com.

(Personal data collected will be treated in strictest confidence and will only be used for recruitment purpose)

有意應徵者請透過APPLY NOW遞交申請，或直接發送履歷至 Whatsapp +852 91999088。由於甄選只基於應徵者的資歷和經驗，請無須提供相片。

歡迎瀏覽www.eatonworkshop.com以獲取更多關於逸東酒店的資訊。

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