Support Manager, Futures, IT

Key Areas of Responsibilities

Provide application support for the Futures businesses
Be responsible for system maintenance and operations
Monitor and ensure the reliability, performance and stability of business systems
Work closely with various departments to ensure the successful implementation of IT projects to meet business needs
Support enhancement projects, systems updates and maintenance activities
Support project management and vendor management
Prepare documentation, reports and training materials based on users requirement
Troubleshoot and resolve issues related to the Futures applications

Requirements

Degree in Computer Science or IT related disciplines
Around 5 years relevant experience in application support from banking/FI, preferably in trading systems
Strong project management and vendor management capabilities are required, with proven track record in system deployment and vendor management
Experience in global Futures systems setup/operation will be advantageous, i.e., ION/FIS/ESunny etc.
Familiar with at least one program language, e.g., Python
Understanding of derivative market and its operations is an advantage
Fluent in both English and Mandarin is a must

申请连结：

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