Platform Support Engineer - Global Trading Systems - Hong Kong
A leading quantitative trading firm is seeking a Platform Support Engineer to join its core infrastructure and systems team.
You’ll be on the frontline of mission-critical trading and research platforms, ensuring stability and reliability in an environment where milliseconds matter.
What you’ll do
- Serve as first point of contact for infrastructure/platform issues
- Monitor logs, alerts, and dashboards, responding to incidents in real time
- Investigate, triage, and resolve system issues, escalating when necessary
- Handle onboarding, permissions, and environment/resource requests
- Maintain runbooks and documentation for recurring problems
- Contribute to automation and monitoring improvements
- Participate in an on-call rotation supporting global systems
What we’re looking for
- 3+ years in Support Engineer, Cloud Engineer, TechOps, or SysAdmin roles
- Strong Linux and networking fundamentals
- Experience with AWS (preferred) and container platforms (Docker/Kubernetes)
- Familiarity with monitoring tools such as CloudWatch, Prometheus, Datadog, ELK
- Scripting knowledge (Python, Bash, etc.)
- Clear communicator under pressure, ideally with exposure to finance or trading environments
This is an opportunity to embed yourself in a fast-paced environment, working shoulder-to-shoulder with researchers, traders, and senior engineers to keep complex systems running at peak performance.