E-Commerce Manager - UK markets

Join our client's growing E-commerce Team and help develop business across leading online platforms! This role is ideal for someone passionate about digital commerce, data-driven strategies, and delivering exceptional customer experiences-with strong familiarity with the UK market.

Client Details

This opportunity is with a well known E-commerce platform with international presence. Known for its focus on delivering quality products, the company values innovation and strives to enhance its online shopping experience for their clients.

Description

About the role:

• Product Listings: Set up and optimise product listings with compelling descriptions, images, and specifications. Continuously review and improve live listings for maximum impact.
• Content Creation: Collaborate with the marketing team to develop engaging content informed by sales insights, competitor analysis, and market trends.
• Pricing & Promotions: Manage retail pricing across platforms to stay competitive while maintaining profitability. Plan and execute promotional campaigns for major events like Prime Day and Black Friday, analysing performance to refine strategies.
• Onsite Marketing: Implement onsite marketing initiatives, optimise keywords, and manage sponsored ad bids within budget. Use analytics to improve ROI and campaign effectiveness.
• Customer Engagement: Respond to customer inquiries and reviews promptly and professionally, ensuring a positive brand experience.
• Data-Driven Optimisation: Analyse platform data to identify trends, improve product offerings, and enhance operational efficiency. Provide actionable insights to support strategic decisions.

Profile

Requirements:

• Familiarity with the UK market is a must.
• Proven experience managing e-commerce platforms, especially Amazon; familiarity with Tmall, Taobao, or Pinduoduo is a plus.
• Strong knowledge of SEO, social commerce (WeChat, Douyin), and experience with TikTok and Instagram is an advantage.
• Analytical skills with proficiency in PowerBI, Tableau, and SQL for data interpretation and reporting.
• Ability to manage retail and promotional pricing strategies.
• Excellent written and verbal communication skills in English and Cantonese/ Mandarin
• Strong customer relationship management skills.
• Excellent communicator and work well in a team
• Highly organized, independent, and able to manage multiple priorities.

Job Offer

• Stable, permanent employment
• Opportunities to contribute to a growing e-commerce platform in the retail industry.
• Convenient office location

If you are passionate about e-commerce and looking for a challenging role in the retail industry, we encourage you to apply.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Renee Chan on +85234124850.