Maintenance Team Head

Autotoll has long been the pioneer of intelligent solutions for decades in Hong Kong. To keep pace with the Hong Kong Government's "Smart City Blueprint", our services have branched out from Electronic Toll Collection (ETC) System since 1998 to multiple smart solutions after 2000s, such as Transportation and Surveillance Systems and Fleet Management Solution etc.

Today, Autotoll has transformed into a diversified business scope, covering the key aspects of Smart Mobility, Smart Logistics, Smart Living, Smart Environment and corporate & operations management etc.; as well as expanding the business from Hong Kong to the Greater Bay Area and other provinces in the Mainland. Moving forward, our dedicated professional team will leverage on its intelligent and innovative solutions to drive the city in a smarter way!

For more details about Autotoll Smart Solutions and our key business pillars, please visit www.autotoll.com.hk

To cope with our expansion and continuous growth in the transportation and logistics related service, we are inviting talents to join our professional team.

About the Role

• Take lead of several Maintenance Team Leader and SOC teammates to provide 7×24 seamless services
• Propose the IT Operation Manager any new technology or solutions in streamlining the provision of the Toll Collection Services Monitoring
• Ensure SLA meet for twenty-four hours monitoring of the functionality of Free Flow Tolling System ("FFTS") every day
• Give direction of preliminary diagnosis and arrange appropriate remedy to minimize service disruptions
• Advise on the design and implementation of the custom and commercial-off-the-shelf software, provision of physical infrastructure to support FFTS tolling service and interface to other inter-provider clearing operations
• Assist on establishment of a technical and business interface with a third party provider of back office services that will provide all customer relation management services and enforcement operations
• Manage and organize support, troubleshooting, and repair for IT equipment and networks
• Monitor online security for users and networks and take appropriate steps to address security breaches if necessary
• Take lead on establishment of detailed documentation of operational SOPs for various systems
• Vocal point of Maintenance Team Communicate with various Team Heads/Team

About You

• Holder of university degree in computer science, information system, information security or equivalent discipline.
• At least 13 years relevant post-qualification full time working experience in information systems security domain, implementing IT security solutions, digital security methodologies and deployments, of which at least 3 years shall be at managerial or supervisory level.
• Must possess a strong service mindset and good interpersonal skill
• Manage technical staffs and facilitate team work in the work place
• Demonstrate ability to manage complex projects in an effective manner
• Good knowledge of security technologies (e.g. firewalls, IDS/PS, SIEM)
• Strong in risk management and incident response
• Certifications attain one or more of the following qualifications:
  • CISSP - Certified Information Systems Security Professional
  • CISM - Certified Information Security Manager
  • CISA - Certified Information Systems Auditor
  • CEH - Certified Ethical Hacker
  • CCSP - Certified Cloud Security Professional

What you can get from us

• On-the-job training, learning and development provided
• Executive workshops, interest class, corporate purchase discount offered by SHKP
• Competitive salary and annual leaves
• Flexible working opportunities

Interested parties, please send full resume with expected salary and available date to Human Resources and Administration Department by e-mail or by fax 2111 9459.

** Application without stating expected salary will NOT be considered **

(Data collected will be used for recruitment purpose only.)