Our Client is a Chinese-based financial holdings who is hiring Senior Training Specialist to join them.
- Develop and maintain a comprehensive training curriculum for new consultants, overseas education counselors, and client-facing staff.
- Create training modules, workshops, and materials (slides, handbooks, facilitator guides) covering topics such as study abroad processes, university selection, visa procedures, cultural adaptation, communication skills, and sales / counselling skills.
- Coordinate with multiple departments (admissions, student services, marketing, operations) to schedule training sessions, book venues or online platforms, and ensure resource availability.
- Maintain a structured training calendar, ensure smooth logistics, and communicate schedules with stakeholders.
- Analyze training outcomes (e.g., satisfaction, knowledge gain, behavior change) and present reports to senior management.
- Negotiate contracts, manage vendor relationships, and coordinate training partnerships.
- Build and maintain a centralized Training Resource Library (digital + physical) for training materials, templates, recordings, and best practices.
Qualifications & Requirements
- Bachelor's degree or above in a related field.
- At least 5 years of relevant work experience, ideally in training, learning & development, educational services, or project coordination.
- Strong experience in designing and delivering training programs (in-person + virtual).
- Excellent communication, facilitation, and presentation skills in both English and Cantonese / Mandarin (depending on the company needs).
- Strong organizational and project management skills, with the ability to coordinate multiple training streams concurrently.
- Analytical skills: able to measure training effectiveness, draw insights, and suggest improvements.
- Experience working with external training partners or vendors is a plus.
- Self-starter, proactive, with good stakeholder management skills across different departments
All data collected will be for recruitment purpose use only. Those applicants who do not hear from us within 6 weeks will be treated as unsuccessful applications.