Head of Business Growth and Planning

A Career with Hang Seng Bank

Some careers have more impact than others.

If you’re looking for a role where you can continue to make an impression, take the next step at Hang Seng where your contributions will always be valued.

Commercial Banking – Business Banking

Hang Seng’s Commercial Banking business provides customized one-stop financial solutions to our corporate customers, from prime small and medium-sized businesses to publicly listed companies.

For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e-Banking services. As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-made banking solutions through our relationship managers and dedicated specialists.

We are currently seeking a high caliber professional to join our department as Head of Business Growth and Planning, reporting to Head of Business Banking.

Principal responsibilities

• Lead a team to support Head of Business Banking to develop sales strategies that align with Business Banking goals on customer, revenue and product penetration
• Implement comprehensive sales plans by analysing market trends, identifying growth opportunities, and optimizing our sales resources
• Drive overall sales productivity by regular review on sales models & processes to enhance efficiency and leading model/procedure revamp projects
• Build effective relationship strategies including customer event collaboration with industry sectors and various strategic partners for strengthening our branding position
• Drive quality customer acquisition by maintaining close and strong partnership with targeted ecosystem or industry sectors
• Drive asset growth through developing a leading digital lending platform with comprehensive commercialization plans
• Manage onboarding team to support seamless account opening process, ensure effective and efficient pre-onboarding risk management
• Deliver structured and timely MI reports for key stakeholders’ attention to the projection, trend and analysis of sales performance and process enhancement

Requirements

• University degree in Finance and Accounting, Economics, Banking, Business Management and related discipline. Professional qualification or higher educational level an advantage
• Significant working experience in banking industry with focus on commercial banking;
• Sound understanding of commercial lending, trade finance, wealth management products, cash management solutions and various banking channels is preferred
• Strong leadership, interpersonal, analytical and communication skills with customer centricity mindset and dedication to deliver quality services to strategic parties
• Flexible and with ability to multitask in a fast-pasted environment or under pressure
• Demonstrated ability to build effective networks both internally and externally and create opportunities for others to work collaboratively
• Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
• Strong command of both written and spoken English and Chinese. Proficiency in Putonghua an advantage
• Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage

You’ll achieve more when you join Hang Seng Bank Limited.

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Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Issued by Hang Seng Bank Limited

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