Solution Sales Manager

A Career with Hang Seng Bank

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

Commercial Banking – Global Payments Solutions

Hang Seng’s Commercial Banking (CMB) business provides customized one-stop financial solutions to our corporate customers, from prime small and medium-sized businesses to publicly listed companies.

Global Payments Solutions (GPS) offers a comprehensive range of cash management services from account and deposit management, payments and remittance, collection and receivables services, liquidity management and digital channel solutions to our corporate and commercial banking customers. We provide tailored solutions to our corporate customers as well as industries sector specific solution to our commercial banking customers. We are responsible to drive liabilities growth for the Commercial and Global Banking segments through the provision of leading cash management solutions to them. We are also steering the transaction banking FX growth for the bank. We focus on our customers’ needs in Greater China and aim to be the chosen one-stop cash management partner of choice for our customers across mainland China and Hong Kong.

If you join our Global Payments Solutions business, you will have the opportunity to develop as a world-class professional cash management specialist. You will also have ample opportunity to learn the technical skills and knowledge of cash management, while gaining great exposure to customer management by understanding customer needs and tailoring solutions for them. Global Payments Solutions provides a solid and rewarding career as a transaction banking specialist.

We are currently seeking a high caliber professional to join our team as Solution Sales Manager, Global Payments Solutions.

Principal responsibilities

• Work in close partnership with Commercial Banking Coverage and the wider Global Payments Solutions (GPS) teams to identify and develop business opportunities.
• Derive strategic client account plans for growth names and build sustainable pipelines to grow fee and deposit balance.
• Build strong relationship with the designated portfolio and deepen wallet shares through products and markets penetrations.
• Adopt a need based advisory approach to understand customer requirements and share appropriate cash management solutions that meet those requirements.
• Strong in digital commercialization on market trended scopes including API, AI Generation etc.
• Feedback to the Global Payments Solutions Product teams on the competitive market landscape and client specific requirements, to help drive product enhancements and developments as appropriate.
• Formulate, support, and drive Commercial Banking & GPS strategies, including participation in events, case study article writing, client testimonials, client planning and wallet sizing activities. Good stakeholder management across different departments across the Bank and work closely for Bank’s strategies.
• Collaborate with team members across the region in sales strategies, deal pipeline management and conversion techniques.
• Deliver the financial and non-financial target assigned.
• Work closely with the GPS Implementation and Client Service teams to ensure smooth transition of client mandate into realised revenues, as well as to provide ongoing coverage in response to clients’ evolving challenges and requirements.
• Advise relationship management teams on updates of market trends, competitors’ landscape, regulatory changes etc. to help respond to emerging customer needs and opportunities.
• Maintain comprehensive sales record in a timely manner to allow tracking of sales and business performance and sales quality.

Qualifications

• Bachelor’s degree in finance, Business Administration, or relevant disciplines.
• Proven experience in corporate cash and treasury sales management in leading financial institutions with proven sales track records.
  Knowledge in cash management products including payment, collection, liquidity solution, and digital connectivity.
• Able to work under pressure with Key Performance Indicators.
• Highly motivated & achievement driven with an ability to formulate & articulate sales strategies.
• Well-developed communication, presentation, interpersonal, and influencing skills.
• Strong analytical and stakeholder management skills.
• Fluency in written and verbal English and Chinese (Cantonese and/or Mandarin). Mandarin proficiency will be considered an advantage.
• Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage.

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All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.