Senior Digital Strategy and Transformation Manager (Digital Design)

Join Bank of China (Hong Kong)

Be a dynamic member of our team

• We commit to excellence and professionalism
• We value people

We offer challenging and rewarding careers that will further your personal development.

For other vacancies, please visit our website at http://www.bochk.com

Job No.: 499783
Employment Type: Full time
Departments: Personal Digital Banking Product Department
Job Functions: Strategic Planning, Management, Project Management, FinTech

Responsibilities:

• Lead and oversee the end-to-end design strategy, planning, and execution for digital transformation initiatives
• Collaborate closely with product managers, developers, and QA teams to deliver solutions under Agile/Scrum methodologies
• Develop and maintain wireframes, interactive prototypes, and design systems to ensure design consistency and scalability across digital channels
• Promote user-centered design practices, including user research, journey mapping, usability validation, and design testing, to enhance overall usability and customer satisfaction
• Provide leadership, coaching, and mentorship to junior designers, fostering a strong design culture and embedding best practices across the team
• Partner with business and technology stakeholders to translate business needs into effective design strategies and user experience solutions

Requirements:

• 10+ years of experience in digital design and user experience, preferably within the banking, insurance, or digital consulting sectors
• Proven track record in leading large-scale design initiatives within major financial institutions or consulting firms, managing cross-functional teams
• Experience in client-facing engagements, with the ability to understand business needs and translate them into strategic design recommendations
• Strong exposure to regional or cross-border collaboration, particularly within the Asian markets
• Previously held senior design leadership roles such as Design Director, Design Manager, or VP-level position, demonstrating both strategic vision and team management capability
• Proficient in UX/UI design tools, including Figma, Sketch, Adobe XD, and Miro
• Experienced in design system development, interactive prototyping, and compliance with accessibility standards
• Strong understanding of Agile/Scrum methodologies, with proven ability to collaborate closely with product owners, business analysts, developers, and QA teams throughout the delivery process
• Client advisory capability – able to engage with stakeholders from a business perspective, understand industry trends, and provide strategic design and business recommendations
• Excellent communication and presentation skills, capable of translating complex business requirements into effective design solutions
• Well-versed in user research methodologies, including usability testing, surveys, interviews, and data analysis to inform design decisions
• Good communication and writing skills in Chinese and English, fluent in English and Putonghua

We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidate. Interested parties, please submit your application online. For details, please visit our website http://www.bochk.com

To apply: https://careers.pageuppeople.com/798/cw/en/job/499783?lApplicationSubSourceID=11232

Data collected would be used for recruitment purposes only. It might also be disclosed to our subsidiaries or Associated Companies to process the information for appointment. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt.