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Job No.: 499781
Employment Type: Full time
Departments: Personal Digital Banking Product Department
Job Functions: Business Development, Strategic Planning, Information Technology, Project Management, FinTech
Responsibilities:
- Manage product UX/UI design to earn a valuable customer experience during mobile banking and internet banking journey, and to increase customer digital usage and online product revenue.
- Closely and proactively collaborate with product managers and other relevant stakeholders to explore a streamlined customer journey and innovation, and to enhance customer experience and satisfaction level.
- Develop digital platform strategies based on business needs and market conditions of Southeast Asian entities
- Experienced in managing digital products and services, with sound communication skill and leadership.
- Responsible for personal banking product project management & development over digital channels, and also monitor the project status and reporting to senior management.
- Keeping abreast to FinTech applications, proposing new channel features and ensuring system and documentation readiness
- Keeping abreast of market and regulatory changes, timely executing due diligence and other risk based diligence as required for the Channels
- Provide good guidance and inspire their sub-ordinates.
Requirements:
- Degree holder in Psychology, design related discipline preferable
- 6 years’ experience in digital platform development or project management, including 2 years’ hands-on experience in UXUI in digital platform development or customer journey project management
- Understanding in Southeast Asia market or regional project management experience in the Asia Pacific is preferred;
- Strong banking sense and self-motivated with good analytical and project management skills and be able to work independently
- Good understanding of project methodology, frameworks and best practice
- Good communication and writing skills in Chinese and English, fluent in English and Putonghua
- Excellent inter-personal skill
- A good team player with creative mind
We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidate. Interested parties, please submit your application online. For details, please visit our website http://www.bochk.com
To apply: https://careers.pageuppeople.com/798/cw/en/job/499781?lApplicationSubSourceID=11232
Data collected would be used for recruitment purposes only. It might also be disclosed to our subsidiaries or Associated Companies to process the information for appointment. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt.