Assistant Manager (Complaints and Enforcement) (3-month contract) (Ref. No.: PMSA-AMCE-41/25)

The Property Management Services Authority (PMSA) is the statutory body established under the Property Management Services Ordinance (Cap 626) and is tasked to regulate and promote the development of the property management industry. For further details about the PMSA, please visit website at www.pmsa.org.hk.

Responsibilities

Reporting to the Senior Manager (Complaints and Enforcement), the appointee will be required to:

• Finalise the complaints handled by the PMSA;
• Assist in dealing with the responses for complaints and enquires received by the PMSA;
• Prepare for and Follow up with the enquiries made to various parties during the course of PMSA complaint handling / investigation in accordance with the PMSO ;
• Undertake ad-hoc tasks as assigned from time to time.

Requirements

• A recognised university degree or equivalent qualification;
• A minimum of 5 years relevant experience in legal / enforcement / complaint handling / public body / publication / journalistic industry;
• Ability to interpret and enforce the relevant laws and requirements;
• A good team player with a strong sense of responsibility, good interpersonal and problem solving skills;
• Positive, pragmatic and able to work under pressure; and
• Good command of both written and spoken Chinese and English.

Remuneration will be commensurate with qualifications and experience. This position is offered on a temporary contract. For the successful candidate, future employment may be considered based on performance and organisational needs.

Interested parties please send your curriculum vitae stating the position (with reference number) you are applying for, current and expected salary, either by email to [email redacted, apply via company website] or by mail to the Manager (Administration and Resources Management), The Property Management Services Authority, Units 806-8, 8/F, Dah Sing Financial Centre, 248 Queen’s Road East, Wan Chai, Hong Kong on or before 2 January 2026.

All information provided by applicants will be treated in strict confidence and used for recruitment purpose only.