Operational Strategy & Development Manager - Operations Division

Together, we can achieve more

The Bank of East Asia, Limited ("BEA") is Hong Kong’s largest independent local bank with 48 branches, 42 SupremeGold Centres, and 3 i-Financial Centres throughout the city.

Overseas, BEA has established a presence in Southeast Asia, the United Kingdom, and the United States. Worldwide, including Hong Kong and the rest of Greater China, BEA operates around 130 outlets and employs approximately 8,000 people. We invite you to become part of our team and to pursue a bright and exciting future.

Responsibilities

• Assist OSDS (Operational Strategy & Development Section) to drive bank wide strategic programs, operations related projects, new migration project to optimize and streamline banks’ operations and processes
• Co-ordinate between the business users, operations and IT Department to gather user requirements, design target E2E process, evaluate proposed solution, and project manage the successful delivery of the projects
• Ensure operation and/or project implementation cost is within the approved budget
• Co-ordinate with various user departments and stakeholders to define business requirements and work with the IT Department and vendors to drive project execution
• Provide support services on existing subject matter expert, participate and assist users migration, system migration if any
• Review existing process and provide target operating solutions
• Plan, develop, and implement best-fit processes and solutions for operations
• Lead and work with line team to carry out migration/training and implementation tasks according to schedule and within budget in nearshoring center
• Work closely with business sponsors and/ or Operation departments to identify opportunities for improvement
• Collaborate with internal stakeholders and/ or external vendors on project planning and execution
• Comply with all applicable regulations, rules, codes, guidelines and standards set by regulators and the Bank, and carry out duties with high integrity; and
• Adhere to all established risk control guidelines, procedures and measures to identify, assess, report, mitigate and monitor the risks involved in the day-to-day work

Requirements

• Degree Holder, preferably major in Banking, Economics, Finance;
• Required over 5-10 years’ experience in banking sector cover the following:
• At least 5 years work in banking products and operational functions, including account opening / maintenance (AML/KYC), settlement, corporate actions, payment and trade support ;
• Experienced in establishing and monitoring Operational strategies and migration implementation, which managing large scale projects is an advantage
• Strong knowledge on business and operation models of banking, with thorough understanding on the local regulatory environment, policies and practices
• Good communication & stakeholders management skills and risk awareness as well as driving projects independently
• Experienced in process design and re-engineering projects
• Strong technical knowledge of the Bank’s products, services and systems;
• Excellent problem solving and presentation skills
• Result oriented and able to deliver under pressure
• Excellent communication and negotiation skills
• Good command of both spoken and written English and Chinese, including Cantonese
• Knowledge in data & AI tool would be a plus
• Six Sigma, PMP, Agile certification is a plus

Please apply online via the BEA Careers website at https://careers.hkbea.com/psp/hcmprd/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=4971&PostingSeq=1 or by clicking the "Apply Now" button. Kindly note that if you are a new user, you have to first create your User Profile before you can apply.

Personal data provided by job applicants will be used for recruitment purposes only and will be treated in accordance with the Bank's Personal Data Policy, which is available upon request. Applicants who are not invited for interviews within six weeks may consider their applications unsuccessful and the personal data collected will be destroyed after 1 year.