Accumulating over 70 years experience on our solid foundation in Hong Kong and Greater China, we succeed and create our brilliant story throughout the region. As the first foreign bank branch in Mainland, we grasp the opportunity to grow along with the economic reforms. With our well-versed China business intelligence, we continue to expand our network proactively but prudently.
Inheriting our “People Focus” tradition, we strongly believe in the philosophy of talent investment. Here, we respect your career development with enormous support and room for inspiration. If you are ready to go for great, join us today. You can shine with your own glorious story.
Your talent is our treasure, come to explore your potential with us.
Job Responsibilities:
- Lead the intelligent transformation of remote banking/customer service centers, empowering business operations through financial technology and other means;
- Manage requirements for remote banking/customer service systems, identifying business pain points and converting them into business requirements;
- Oversee the initiation, promotion, and implementation of remote banking/customer service systems, ensuring successful project execution and deployment;
- Manage training and support related to system functionality for remote banking/customer service centers, providing comprehensive support and training for system functionalities;
- Continuously iterate and optimize remote banking/customer service systems, enhancing user experience, improving efficiency, and reducing costs.
Job Requirements:
- Bachelor’s degree or above in related disciplines (e.g., Computer Science, Business Administration, or related fields);
- Preference given to candidates with experience in implementing remote online banking center/contact center/call center systems;
- Ability to create and input requirement prototypes and Product Requirements Documents;
- Excellent project management, internal and external communication, and resource integration capabilities, with a strong goal-driven approach;
- Strong ability to handle pressure, quick learning skills, and logical reasoning and expression abilities;
- Proficiency in both written and spoken English and Cantonese.
Interested parties please send your full resume with present and expected salary, and quoting reference number to Talent Acquisition Division by email [email redacted, apply via company website]. For details, please visit https://www.ncb.com.hk/ and refer to the page “Join Us”.
We are an Equal Opportunities Employer. Data collected would be used for recruitment purposes only. Applicants who do not hear from us within 8 weeks may consider their applications unsuccessful and their data will be destroyed within 12 months of receipt.