Role Purpose:
To manage all tender-related activities with the Hospital Authority (HA), Department of Health (DH), CPO and other government procurement bodies. The role ensures accurate submissions, strong relationship management, supply management at institutional level, and drives growth in awarded tenders and public-sector contracts. Hong Kong & Macau.
Key Responsibilities
1. Tender Management – Public Sector
- Manage the full tender cycle for HA, DH, CHP, and other government bodies — including opportunity identification, documentation preparation, pricing, submission, follow-up, and post-award actions.
- Ensure all tender submissions are accurate, compliant, and submitted within strict deadlines.
- Maintain a deep understanding of HA/DH procurement policies, regulatory frameworks, and procedural updates.
- Handle cluster enquiries, shortages, product clarifications, and ensure ongoing contract compliance.
- Lead tender bidding for Macau tenders.
- Coordinate with 3PL/4PL partners for tender-related logistics, supply management, and negotiation of service costs.
- Support tender forecasting, annual budgeting, and sales planning.
2. Government Key Account Management
- Develop and maintain strong working relationships with CPO, HA cluster pharmacists, DH, CHP, and government procurement teams.
- Conduct regular visits to CPO and HA clusters to gather insights on demand trends, pipeline opportunities, and tender forecasts.
- Provide timely support during audits, compliance checks, and supplier queries from government institutions.
3. Tender Performance & Growth
- Monitor consumption across HA clusters and drive tender uptake for awarded contracts.
- Analyze demand patterns, competitor pricing, and market gaps to optimize future bidding strategies.
- Maintain a complete and updated Tender Database for all products, bids, outcomes, and reference pricing.
- Track contract expiry, re-tender cycles, new enlistment opportunities, and relevant market intelligence.
4. Tender Supply & Inventory Coordination
- Collaborate closely with the Supply Chain team to ensure uninterrupted delivery to HA/DH as per contract terms.
- Ensure timely delivery schedules, order fulfilment accuracy, and supply optimization to meet contractual obligations.
- Anticipate risks (e.g., stock-outs, regulatory delays) and implement preventive actions.
5. Reporting & Analysis
- Prepare weekly reports on tender status, submissions, contract performance, and cluster-wise consumption.
- Provide monthly competitor analysis, pricing insights, and strategic recommendations for future tender cycles.
Qualifications
- Minimum 5–7 years of pharmaceutical tendering experience (HA / DH background highly preferred).
- Strong working knowledge of the Hong Kong public healthcare procurement system.
- Excellent skills in documentation, compliance, cross-functional coordination, and negotiation.
- Existing professional relationships with HA pharmacists, CPO teams strongly preferred.