As digitalisation and sustainable living continue to gain momentum globally, smart technology has become an essential part of daily life. In Hong Kong, the adoption of smart living solutions has not only enhanced the quality of life for residents but also improved convenience and safety. For instance, the increasing use of smart home systems, such as automated temperature control and lighting, is transforming lifestyles and raising living standards. This article will explore how Hong Kong’s innovative technological advancements are creating a high-quality smart living environment, offering a more convenient and promising future for residents to enjoy in the city.
The “iAM Smart” platform serves as a comprehensive digital service hub, offering access to over 460 online services provided by the government and public-private organisations. The “iAM Smart” mobile app is available in two versions:
For instance, “iAM Smart” users can quickly book public recreational facilities or register for sports activities through “SmartPLAY”, as well as manage medical appointments or access healthcare services via the “eHealth” platform and the Hospital Authority’s “HA Go” mobile app. This significantly shortens the appointment and registration processes. The platform also simplifies the process for opening bank accounts and verifying identities, with some banks offering remote account opening and customer authentication services, thereby reducing wait times at bank counters.
Furthermore, “iAM Smart+” users can apply for mortgage refinancing online, supporting the government's vision of providing one-stop online service delivery. This feature enables newcomers to Hong Kong to access various government services conveniently.
Hong Kong’s public transportation is recognised for its convenience, safety, and efficiency. Recent advancements have introduced a variety of payment options, ensuring a seamless travel experience for both residents and visitors. Most transportation systems now accept contactless payments, such as credit or debit cards, mobile payment platforms, and QR codes.
Additionally, the Transport Department has launched the one-stop “HKeMobility” mobile application, providing instant traffic news and public transport and traffic information. This allows users to efficiently search for routes, travel times, and transport costs across various travel options. For drivers, the platform offers point-to-point route planning, information on petrol stations, no-parking zones, on-street parking spaces, and car parks, making trip planning easier. In terms of vehicle technology, starting in March 2025, drivers will also be able to utilise their mobile phones or other devices for remote parking functions, providing greater flexibility when parking.
Hong Kong's smart banking services are constantly evolving, ushering in a new era of intelligent banking that elevates the local banking sector to new heights. In September 2017, the Hong Kong Monetary Authority introduced various initiatives to enhance banking convenience. One of the key initiatives is the Faster Payment System (FPS), which enables users to make instant cross-border or cross-bank e-wallet payments in Hong Kong dollars and RMB using only a mobile phone number or email address. Additionally, Hong Kong is home to eight virtual banks that offer a broad range of internet banking services through mobile applications. This provides the public with more efficient financial experiences.
Hong Kong is actively exploring ways to enhance the quality of life for its residents and promote comprehensive, systematic urban planning through various technological applications. By integrating technology into public services, the city has evolved into a more flexible and convenient smart city. For further information on smart city development initiatives, please refer to the "Hong Kong Smart City Blueprint 2.0", published by the Hong Kong Smart City Office.
The information provided is for reference only and is subject to periodic updates. For the latest information, please visit the relevant website.