Hong Kong's highly efficient and professional dual-track healthcare system comprises both public and private sectors, offering multi-level services. The Hospital Authority manages public hospitals and clinics, ensuring quality care, while the Department of Health focuses on public health initiatives and disease prevention. The system offers comprehensive care through both Western medicine and Traditional Chinese Medicine (TCM). The newly established Chinese Medicine Hospital of Hong Kong provides outpatient and day-patient services, including specialised Chinese medicine (CM) services and special disease programmes. Residents further benefit from the Electronic Healthcare Record System, which streamlines medical record management and service access.