Manager, Retail Compliance & Control

About Dah Sing Group
The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China.
Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent, but alike in the capacity for growth. Our task is to shape a culture that creates a sense of pride in achieving something beyond just a job, and an environment where you can be your true and authentic self, like at home.

In this role, you will a ssist the Head of Retail Operations & Control in managing the operational health of Retail Banking Division (RBD), and overseeing that the business units complies with regulatory requirements.

Main Responsibilities:- Assist to develop business and operational guidelines in consultation with various RBD business, frontline departments or other divisions to ensure RBD sales and delivery complies with regulatory guidelines, compliance requirements and internal control policies

• Create, review and update clear, concise, and compliant operational procedures for retail banking processes, including account opening, transactions, customer services
• Monitor process changes, audit findings, and comments from 2LoD/ stakeholders to refine procedures for efficiency and clarity
• Manage document control, approvals and dissemination of the procedures
• Review the compliance & control and identify areas for improvement
• Assist in developing training materials and guides to facilitate staff understanding and implementation of new or revised procedures
• Assist in the development of procedure manuals for detailed tasks or operations
• Execute appropriate operational control measures and enhancements to address control improvements and risk mitigation, including recommendations made by auditors and regulators
• Provide/Assist the training to staff concerned on the knowledge and awareness of compliance in the relevant requirements and internal control policies

• Take up ad-hoc projects as required

  To meet the challenge, you should have the following qualifications and attributes:- Degree holder with minimum 5 years' solid experience in Retail Banking regulations, operations, products and services, with compliance experience preferably

• Sound knowledge on compliance and control assurance framework
• Excellent communication and interpersonal skills
• Self-initiative, able to work independently and under pressure, good time management
• PC literate with good knowledge of Microsoft Office
• Fluent in spoken and written English and Chinese, preferably including Putonghua

Please note that only shortlisted candidates will be notified.