Published 1 week ago

Associate, User Experience Journey, Journey & People Transformation, Technology & Operations

DBS Bank (Hong Kong) Limited

Job Description

Business Function

Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities- Design strategic plan to support the Bank's Transformation strategies in improvingexperience of Employees

  • Drive people engagement via guiding the team to design/plan arrangement/logistics for delivering employee events such as engagement events, volunteer work, learning activities, and branding initiatives
  • Communicate strategic messages from management through organizing internal events and designing internal newsletters & eDMs
  • Enable the awareness and capability of members involving in transformation from all levels; including knowledge, skills, practices; in all areas from ability to identify problems, solutions and implementation
  • Bridge among various stakeholders from Business, Technology and Operations on assigned projects/ initiatives contributing to DBS business priorities and strategic objectives

    Requirements- Bachelor or Master degree

  • Minimum 5 years working experiences, preferably in areas of event management and project management
  • Good strategic mindset and design sense
  • Proficient in in Canva, Adobe Photoshop, video editing
  • Professional knowledge and skills preferred; including but not limited to Design Thinking, Human-Centered Design
  • Professional certification including Six Sigma Green Belt, PMP, Agile is a plus
  • Good communication skills in both written and spoken English and Chinese
  • Fast learning and multi-task capability to take on projects in different areas
  • Effective time and stakeholder management from different levels across functions
  • Innovative and willing to accept new ideas and changes

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.

Job Particulars

Job source
eFinancialCareers
Job reference
23454147
Date published
24 Nov 2025
Job keywords
Technology, Other, Global Custody, Client Services
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